Contact Us
FAQ
1
​How do I
place an order?
Choose an item from our store add the item to the cart using the add to cart button. You will be directed to pay for you time through our payment options. Then the item will be prepared for shipping. Then we will ship your item in a discreet box with no labels at your location. Please contact us by ddftoys@gmail.com​ with any issue we will be happy to help.
2
Payment
& Shipping
Once items have been purchased and paid for we have a 2 business to process policy. This is based on our ability to gain access to the USPS mail service and packaging. We ship to the United States and Canada. For Worldwide Ship please contact us so we can establish a rate for your country. You can contact us by email with any question or a rate of shipping. Emails will be replied to within 24 hours. Please contact us by ddftoys@gmail.com with any issue we will be happy to help.
3
Secure Ordering
& Payment Options
We have secure Ordering and payments through our partners Wix and Paypal. If you have any issue let us know. You can also contact Paypal for any technical issues with Paypal. Please contact us by ddftoys@gmail.com​ with any issue we will be happy to help.
4
Returns
& Refunds
You may purchase merchandise from this Web site by using any one of the payment options listed in checkout. DDF TOYS reserves the right to change its payment procedures at any time without prior notice to you. Items can be returned within 30 days of purchasing if they are sealed and unused. Item must be in original packaging. All electric products must be tried before actual use in case of a refund needing to be initiated. All returns must be sent to DDF Toys, 2417 Jericho Turnpike, PMB: 192, Garden City Park, NY 11040. Please contact us by ddftoys@gmail.com with any issue we will be happy to help.
5
Privacy
Policy
Information that you may submit to DDF TOYS through this Web site is governed by the DDF TOYS Privacy Policy. The information will not be shared with any Government or Private Entity.